A lot of 'experiments' aren't.

January 31, 2023

What we often call “resistance to change” is really resistance to bad or poorly considered change. The word “experiment” turns up a lot in these moments.

management ·  leadership ·  work

How to Listen to People

May 3, 2022

Once you make the shift from being a fixer who has all the answers to a leader who listens like they don’t know the answer, you can build trust with the people you want to help.

work ·  listening ·  management

Notes on Fostering Equitable and Inclusive Behavior

May 3, 2022

At the core of whatever we want to call this period of distributed work – hybrid-remote, distributed, new normal, post-lockdown – is a deep and essential need for more equitable and inclusive behavior in how we work and managers need to drive it.

inclusivity ·  equity ·  work ·  management

Notes on Technical Leadership Groups

May 3, 2022

Remembering some principles up front will help build a healthy and inclusive culture that not only gets things done, but keeps its eye on the needs of the technical organization by raising up new talent and creating a sense of belonging for everyone.

work ·  inclusivity ·  management

So You Want to Write an RFC

May 3, 2022

Hybrid-remote work requires more tools for asynchronous cooperation. RFCs provide a way to let people contribute without adding another meeting to a calendar, and they can help you become more clear about decisions.

work ·  management ·  process

Supporting an Open Door Culture by Listening

May 3, 2022

Leaders often help best when they accept that they don’t know all the answers.

work ·  inclusion ·  feminism ·  management

Using the DACI Framework

May 3, 2022

As organizations scale, roles and responsibilities shift and often become less clear. While DACI and similar frameworks can be a little intimidating, you can keep it simple and bring clarity to your team.

work ·  process ·  inclusion ·  management