How to Listen to People
Once you make the shift from being a fixer who has all the answers to a leader who listens like they don't know the answer, you can build trust with the people you want to help.
Supporting an Open Door Culture by Listening
Leaders often help best when they accept that they don't know all the answers.
Notes on Technical Leadership Groups
Remembering some principles up front will help build a healthy and inclusive culture that not only gets things done, but keeps its eye on the needs of the technical organization by raising up new talent and creating a sense of belonging for everyone.
Notes on Fostering Equitable and Inclusive Behavior
At the core of whatever we want to call this period of distributed work -- hybrid-remote, distributed, new normal, post-lockdown -- is a deep and essential need for more equitable and inclusive behavior in how we work and managers need to drive it.